Email client configuration guide
Android Email Configuration
This guide explains how to configure your Android device to access your email account.This tutorial was created running the Android 6 OS. If you are using different hardware or a different OS version, these instructions may differ.
How do i find my email cluster?
In order to setup your email client, you will need to know which email cluster your account is hosted on.
Cluster:
mail.hostedemail.com
Step 1: Open the Email application
Enter your email address and select Manual Setup
Step 2: Select account type
Select IMAP Account
Step 3: Incoming Setup
Enter the following information:
Username: received via email
Password: received via email
IMAP Server: mail.hostedemail.com
Port: 993
Step 4: Outgoing Setup
Enter the following information:
SMTP Server: mail.hostedemail.com
Port: 465
Security: SSL/TLS
Username: received via email
Password: received via email
Click Sign In to complete the setup process.
Thunderbird Email Configuration
This tutorial will walk you through the configuration of email using Thunderbird. For this tutorial, we are using Thunderbird 45 on Mac. If you are using a different version or operating system, these instructions may differ.
How do i find my email cluster?
In order to setup your email client, you will need to know which email cluster your account is hosted on.
Cluster:
mail.hostedemail.com
Step 1: Open Account Settings
Launch Thunderbird, click on Tools, and select Account Settings
Step 2: Add Mail Account
Under Account Actions, click Add Mail Account...
Step 3: Enter Account Information
Enter the following information:
Username: received via email
Password: received via email
Step 4: Configuration
Enter the following information:
Incoming Protocol: IMAP or POP3 as per your preference. We recommend IMAP.
IMAP / POP Server: mail.hostedemail.com
IMAP Port: 993
POP Port: 995
SMTP Server: mail.hostedemail.com
Port: 465
Security: SSL/TLS
Username: received via email
Password: received via email
Once you are finished, click Re-Test. Thunderbird will test your account settings and account creation will be complete.
iOS 10+ Email Configuration
This guide explains how to configure your iPhone to access your email account. This tutorial was created using an iPhone running iOS 10. If you are using different hardware or a different OS version, these instructions may differ.
How do i find my email cluster?
In order to setup your email client, you will need to know which email cluster your account is hosted on.
Cluster:
mail.hostedemail.com
Step 1: Click on Settings on the home screen
Step 2: Click on Mail
Step 3: Click on Accounts
Step 4: Click on Add Account
Step 5: Select "Other"
Step 6: Click "Add Mail Account"
Step 7: Enter Account Information
Enter the following information:
Name: Name displayed when you send email
Username: received via email
Password: received via email
Step 8: Select Account Type
Select your account type on this page. We recommend IMAP for mobile devices as messages are stored on the server which provides better syncing with multiple devices.
Step 9: Incoming Mail settings
Host Name: mail.hostedemail.com
Username: received via email
Password: received via email
Step 10: Outgoing Mail settings
Host Name: mail.hostedemail.com
Username: received via email
Password: received via email
Please note that the outgoing mail server setting is not optional. You will need to enter this information in order to properly configure the account.
Tap Next to complete account setup.
iOS 12+ Email Configuration
This guide explains how to configure your iPhone to access your email account. This tutorial was created using an iPhone running iOS 12. If you are using different hardware or a different OS version, these instructions may differ.
How do i find my email cluster?
In order to setup your email client, you will need to know which email cluster your account is hosted on.
Cluster:
mail.hostedemail.com
Step 1: Click on Settings on the home screen
Step 2: Click on Password and Accounts
Step 3: Click on Add Account
Step 4: Select "Other"
Step 5: Click "Add Mail Account"
Step 6: Enter Account Information
Enter the following information:
Name: Name displayed when you send email
Username: received via email
Password: received via email
Step 7: Select Account Type
Select your account type on this page. We recommend IMAP for mobile devices as messages are stored on the server which provides better syncing with multiple devices.
Step 8: Incoming Mail settings
Host Name: mail.hostedemail.com
Username: received via email
Password: received via email
Step 9: Outgoing Mail settings
Host Name: mail.hostedemail.com
Username: received via email
Password: received via email
Please note that the outgoing mail server setting is not optional. You will need to enter this information in order to properly configure the account.
Tap Next to complete account setup.
iOS 14 Email Configuration (VIDEO)
This guide explains how to configure your iPhone to access your email account. This tutorial was created using an iPhone running iOS 14. If you are using different hardware or a different OS version, these instructions may differ.
Please note that iOS does not show the keyboard during password input, all the fields that asked for password were filled with the password received via email.
Please note that the outgoing mail server setting is not optional. You will need to enter this information in order to properly configure the account.