Email client configuration guide

Android Email Configuration

This guide explains how to configure your Android device to access your email account.This tutorial was created running the Android 6 OS. If you are using different hardware or a different OS version, these instructions may differ.

How do i find my email cluster?

In order to setup your email client, you will need to know which email cluster your account is hosted on.

Cluster:

mail.hostedemail.com

Step 1: Open the Email application

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Enter your email address and select Manual Setup

Step 2: Select account type

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Select IMAP Account

Step 3: Incoming Setup

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Enter the following information:

Username: Recieved via email

Password: Recieved via email

IMAP Server: mail.hostedemail.com

Port: 993

Step 4: Outgoing Setup

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Enter the following information:

SMTP Server: mail.hostedemail.com

Port: 465

Security: SSL/TLS

Username: Recieved via email

Password: Recieved via email

Click Sign In to complete the setup process.

Thunderbird Email Configuration

This tutorial will walk you through the configuration of email using Thunderbird. For this tutorial, we are using Thunderbird 45 on Mac. If you are using a different version or operating system, these instructions may differ.

How do i find my email cluster?

In order to setup your email client, you will need to know which email cluster your account is hosted on.

Cluster:

mail.hostedemail.com

Step 1: Open Account Settings

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Launch Thunderbird, click on Tools, and select Account Settings

Step 2: Add Mail Account

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Under Account Actions, click Add Mail Account...

Step 3: Enter Account Information

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Enter the following information:

Username: Recieved via email

Password: Recieved via email

Step 4: Configuration

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Enter the following information:

Incoming Protocol: IMAP or POP3 as per your preference. We recommend IMAP.

IMAP / POP Server: mail.hostedemail.com

IMAP Port: 993

POP Port: 995

SMTP Server: mail.hostedemail.com

Port: 465

Security: SSL/TLS

Username: Recieved via email

Password: Recieved via email

Once you are finished, click Re-Test. Thunderbird will test your account settings and account creation will be complete.

iOS 10+ Email Configuration

This guide explains how to configure your iPhone to access your email account. This tutorial was created using an iPhone running iOS 10. If you are using different hardware or a different OS version, these instructions may differ.

How do i find my email cluster?

In order to setup your email client, you will need to know which email cluster your account is hosted on.

Cluster:

mail.hostedemail.com

Step 1: Click on Settings on the home screen

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Step 2: Click on Mail

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Step 3: Click on Accounts

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Step 4: Click on Add Account

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Step 5: Select "Other"

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Step 6: Click "Add Mail Account"

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Step 7: Enter Account Information

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Enter the following information:

Name: Name displayed when you send email

Username: Recieved via email

Password: Recieved via email

Step 8: Select Account Type

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Select your account type on this page. We recommend IMAP for mobile devices as messages are stored on the server which provides better syncing with multiple devices.

Step 9: Incoming Mail settings

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Host Name: mail.hostedemail.com

Username: Recieved via email

Password: Recieved via email

Step 10: Outgoing Mail settings

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Host Name: mail.hostedemail.com

Username: Recieved via email

Password: Recieved via email

Please note that the outgoing mail server setting is not optional. You will need to enter this information in order to properly configure the account.

Tap Next to complete account setup.

iOS 12+ Email Configuration

This guide explains how to configure your iPhone to access your email account. This tutorial was created using an iPhone running iOS 12. If you are using different hardware or a different OS version, these instructions may differ.

How do i find my email cluster?

In order to setup your email client, you will need to know which email cluster your account is hosted on.

Cluster:

mail.hostedemail.com

Step 1: Click on Settings on the home screen

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Step 2: Click on Password and Accounts

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Step 3: Click on Add Account

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Step 4: Select "Other"

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Step 5: Click "Add Mail Account"

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Step 6: Enter Account Information

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Enter the following information:

Name: Name displayed when you send email

Username: Recieved via email

Password: Recieved via email

Step 7: Select Account Type

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Select your account type on this page. We recommend IMAP for mobile devices as messages are stored on the server which provides better syncing with multiple devices.

Step 8: Incoming Mail settings

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Host Name: mail.hostedemail.com

Username: Recieved via email

Password: Recieved via email

Step 9: Outgoing Mail settings

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Host Name: mail.hostedemail.com

Username: Recieved via email

Password: Recieved via email

Please note that the outgoing mail server setting is not optional. You will need to enter this information in order to properly configure the account.

Tap Next to complete account setup.

iOS 14 Email Configuration (VIDEO)

This guide explains how to configure your iPhone to access your email account. This tutorial was created using an iPhone running iOS 14. If you are using different hardware or a different OS version, these instructions may differ.

Please note that iOS does not show the keyboard during password input, all the fields that asked for password were filled with the password recieved via email.

Please note that the outgoing mail server setting is not optional. You will need to enter this information in order to properly configure the account.